SHIPPING AND TRACKING
- SHIPPING AND TRACKING
Do you offer Free Shipping on all orders?
When will you ship my order?
It takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.
For any adjustments connect with us on +91 9999929168 or firstname.lastname@example.org
From where will you ship my order?
All orders will be shipped from our warehouse located in Lucknow, India.
How long will it take to get my order?
Your order will be shipped within 24hrs and will be delivered within 7-10 working days.
What shipping carriers do you use?
We partner with leading trusted courier services nationally and internationally
How can I track my order?
Once your order is dispatched, you will receive tracking details from us over email
Do you ship internationally?
Yes, we ship internationally. International shipping has an additional charge depending on the country it’s being shipped to.
Is your website secure?
Our website is 100% secure as we use 256 SSL certification and.all our payments are processed by Razorpay(India’s most trusted payment platform) without any information being stored on our servers.
I need to change something or cancel my order? How can I do that?
If you need to change or cancel your order. Please contact us immediately on email@example.com or call us on +91 9999929168. If our warehouse has processed your order you can look into our return policy
I am gifting something from the brand. Can you make the package special?
Of course! If this is a gift we will be happy to customize the order. After placing your order, just drop us a message on Whatsapp or give us a call and our team will get this done.
Delivery & Return Policy
Our policy lasts 30 days. Return within the first 15 days, you can get the entire amount refunded, if the return is made within 16-30 days then you will get a credit note of the same amount redeemable within 60 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your items/packets must be unused, and the packets should not be damaged. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery